Contact Us About Us
spacer
Home
spacer
Hosting
spacer Shared Web Hosting
spacer
Dedicated Web Hosting spacer
spacer
spacer
Internet Access
spacer Local Dialup
spacer
Nationwide Dialup
spacer
PowerSurf Accelerator
spacer
DSL
spacer
Dedicated T1
spacer
spacer
spacer
Members
spacer Webmail
spacer
Customer Care
spacer
Technical Support FAQ
spacer
Surf the Web
Search
News
Local Links
Sports
Entertainment
Computers
Finance
Kids
spacer
spacer
Why can't I connect at 56k?

Very few people can reach a consistent 56 kbps connection. Speeds of 33,600 bps or faster, require perfect line conditions along the entire length of the connection. However, 56kbps modems are capable of pushing the limits of analog phone lines, commonly offering connect speeds of as much as 36,000 bps or higher.

Line Impairment Variations in line quality are typically the cause of low connection rates. At one point or another, everyone will experience a bad line connection, and have to hang up and call again. However, if you find that you never or rarely connect at rates above 28,800 bps, you will need to investigate the line quality of your connections. Begin with the following:

1. Try calling a different location. Line quality differs from region to region and it may be a problem with the lines, or the modem at the other end of the system you are calling.

2. Try plugging the modem into a different phone line or wall jack. If you know someone else in your area with a high speed modem, ask what type if connections they make. Try making the connection from their location.

If you encounter the same low connection rates, the problem may be resulting from impairments along the lines running to the local telephone company or within your home or office. Your telephone company or a private consultant may be able to help.
< Back to FAQ

About Us | Contact Us | Terms & Policies (800) 654-0023